Liquidity Fintech FZE ("LTP") is committed to ethical conduct and regulatory compliance. We encourage anyone with a concern about misconduct to tell us.
Who can report
Anyone may make a report - employees, contractors, consultants, clients, counterparties, suppliers, and members of the public. You do not need to have any relationship with LTP.
What you can report
Suspected breaches of law or regulation, bribery or corruption, fraud, market abuse, AML/CFT concerns, conflicts of interest, unsafe or unethical practices, mishandling of client assets, and retaliation against anyone who has raised a concern.
This includes reports of any actual or suspected violation of applicable anti-bribery and corruption laws and regulations by LTP, its Board, or its Staff.
How to report
| Telephone | +971 58 185 1688 - reports may be made by telephone at any time. If the line is not answered, please leave a message with a means of contact, or use one of the channels below. |
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| [email protected] |
If your report concerns the Compliance Officer, or you do not wish to report to the Compliance Officer for any reason, address your report to the Group Director / Chief Compliance Officer marked "Private & Confidential - For the Attention of the Group Director Only" at email [email protected].
Anonymous reports are accepted and will be investigated so far as the information provided allows.
Confidentiality and protection
We protect the identity and confidentiality of anyone who makes a report at all times, and limit information to those who need to know in order to investigate.
We do not tolerate retaliation. LTP prohibits any member of its Board or Staff from threatening or retaliating against a person who raises a concern in good faith or who refuses to participate in misconduct. Retaliation is itself a disciplinary matter and may be reported through the channels above.
What happens next
- We acknowledge receipt where contact details are provided.
- The Compliance Officer opens a file and, where the report concerns anti-bribery or corruption, appoints an independent party to conduct the investigation and notifies the Board.
- The investigation documents the relevant facts, and a written report is produced on completion.
- Where unlawful conduct is found, LTP takes the remedial action the Board considers appropriate and reports the matter to VARA.
- Investigation records and records of remedial action are retained for no less than eight (8) years and made available to VARA on request.